AI-enabled interaction and management:
informed drivers are the best drivers
At Cerence, just like our customers, we want people to fall in love with their cars. As with any long-term relationship, this begins with a deep understanding and appreciation for what’s possible in a car—from the first time a driver gets behind the wheel throughout the life of the vehicle. But as cars have become more complex, navigating the many features, notifications, and warning lights has become increasingly difficult for drivers.
Cerence Car Life is a new suite of AI-powered, software-as-a-service (SaaS) offerings that provides drivers with the best and most up-to-date information about their cars—all tailored to each individual car, its configuration, and the continuously learned preferences of the driver—via a companion application, voice output from the automotive assistant, and imagery displayed on the car’s infotainment system.
Cerence Car Life enriches the car ownership experience by allowing drivers to better communicate with and manage their cars throughout their lifetime with the vehicle, from learning about the car during a test drive or in the first few days of ownership and using a smart, AI-powered car manual to scheduling service appointments through integration with Dealer Management Systems (DMS) and getting proactive information about new features and OTA updates. It does all this by using a combination of sensor data, voice and the car’s headunit. It can also integrate and operate with other global voice assistants, including Google, Amazon, Baidu, Alibaba, and Yandex, to name just a few.
Cerence Car Life helps create a tighter bond between people and their cars, just like their attachment to other hard-to-live-without electronics such as their smartphones. This will ultimately help carmakers grow their customers into clients by delivering knowledge and insight that better supports their users and drives brand loyalty.
Features and Benefits
Cerence Car Life gives new drivers a fresh perspective by quickly introducing them to a new car and its features, whether they’re test driving or getting in it for the first time (or even before even then using a companion smartphone or tablet application). This includes a primer on its intelligent assistant and the key features that are available.
Smart approach to car health
The Contextual Car Status Module delivers context-driven, smart car knowledge that helps drivers understand their car’s status and overall health. This includes information about warning lights or error messages and how to deal with them based on real-time information from the car’s sensors. Drivers can leverage both voice and gaze or gesture to point or look at a warning light or icon and ask about its meaning and recommended actions. Cerence Car Life can even schedule dealer appointments for service and updates based on the alerts and diagnostics generated by the car itself.
Easily available digital manuals
With industry-first voice-powered smart car manuals, Cerence eliminates the need for bulky, printed manuals and lets people simply ask their car about its features, potential issues, warnings lights, and more—all using their voice. This also includes learning modules about the vehicle (think podcasts) that a driver can listen to while driving to learn about the car.
Always current and connected
Cerence Car Life also proactively shares information to ensure that drivers know about the features deeply hidden within the car’s complex menus, including those that appear through over-the-air updates to the system.