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CaLLM™, Chat Pro & Car Knowledge

Transform your journeys with intelligent, natural and context-aware AI that makes every drive engaging and personalized.

We are at the forefront of revolutionizing the driving experience by seamlessly integrating cloud and embedded language models and bringing the full power of generative AI to automotive conversations – delivering a next-generation experience that is both smart and safe.

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  • Multi-Modal CaLLM Edge SLM Showcase. Integrated. Intelligent. Interactive.
  • CaLLM

    CaLLM, our Cerence Automotive Large Language Model, orchestrates complex, multi-turn conversations with a hybrid agentic system that operates in both cloud and edge environments (CaLLM Edge).

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  • Chat Pro

    Chat Pro transforms in-car interactions with natural, context-aware dialogues that adapt to drivers' needs – be it for navigation or everyday chitchat.

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  • Car Knowledge

    Car Knowledge empowers drivers by instantly delivering precise, car-specific answers drawn from OEM-verified data.

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  • Together, these offerings redefine what it means to drive by making vehicle assistance conversational, dynamic, and profoundly personalized.

    CaLLM

    Designed exclusively for automotive conversations, CaLLM is a family of cloud and embedded language models that power unparalleled intelligence and responsiveness for next-generation in-car user experiences.

    Key Capabilities

    • On Edge: Designed to extend functionality even in low-service areas, CaLLM Edge – our embedded small language model – securely processes data onboard to guarantee core functionality and protect privacy when cloud connectivity is limited.

    • On Cloud: Powered by a reasoning-intensive, agentic system, CaLLM handles real-time events and complex interactions, ensuring a personalized, single-threaded experience that spans from entertainment queries to critical navigational demands.

    • Agentic Conversation Management: Acting as the captain of in-car interactions, CaLLM orchestrates responses by interpreting user requests and coordinating with specialized AI agents. This fully agentic, hybrid system creates a seamless and secure user experience throughout the journey.

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    Why CaLLM?

    • Deep Automotive Expertise: Trained on more than two decades of authentic driving interactions and exclusive in-house data, CaLLM models the unique nuances of in-car conversations like no other general-purpose LLM, with advanced guard rails keeping conversations always brand- and consumer-friendly.

    • Extensible & Tailored: OEMs can build on our extensive knowledge base, integrating their own agents and components to create a bespoke experience perfectly suited to their brand's voice and customer needs.

    • Enhanced Engagement: The dedicated family of automotive LLMs elevates the driving experience, making everyday interactions – from route planning to accessing vehicle information – smarter, smoother, and safer.

    Chat Pro

    Brings friendly, free-flowing small talk to the car – powered by cloud-based generative AI that understands humor, context and the everyday moments that turn rides into real connections.

    Natural, Context-Aware Dialogue

    • Cloud-Powered Conversational Intelligence: Leveraging advanced, cloud-integrated generative AI (including ChatGPT), Chat Pro supports responsive, multi-turn dialogues for natural and dynamic conversations. Drivers can engage effortlessly with an assistant that understands everything from casual chitchat to complex navigation and infotainment queries.

    • Smarter Navigation Understanding: With AI-driven linguistic reinterpretation, even vague or complex destination requests are intuitively transformed into actionable guidance. Enjoy fluid, natural dialogue that feels like talking to a trusted co-pilot.

    • Customizable & Multilingual: Featuring over 10,000 pre-written Q&A pairs and support for 19 languages, Chat Pro can be finely tuned by OEMs. This ensures a distinctive, brand-aligned personality that adapts seamlessly to every market.

    • My friends are coming home what can I cook for them?
    • You can prepare a taco bar with various toppings, a pasta dish like spaghetti carbonara, or …
    • My children want to eat butter chicken
    • I found these Indian restaurants nearby. Which do you want?

    Car Knowledge

    Delivers vehicle-specific insights through AI-refined search, multilingual support and easy FAQ management – giving drivers answers right when they need them without flipping manuals.

    Instant Vehicle Insights

    • AI-Driven, Car-Specific Search: Say goodbye to flipping through manuals. Car Knowledge retrieves verified, model-specific answers straight from the Owner's Manual. Generative AI refines these responses for accuracy, clarity, and relevance.

    • Customizable FAQ Management: A dedicated, self-serve portal empowers OEMs to manage and update vehicle-specific FAQs, ensuring that every piece of information remains on-brand and up to date.

    • Multi-Channel Integration & Global Reach: Seamlessly available across in-car systems, mobile apps, chatbots, and web platforms, Car Knowledge supports up to 21 languages – keeping drivers informed no matter where they are.

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    • Here's a step-by-step guide for your car model.[...]

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