We provide the trusted interaction and action layer for physical AI. Proven in automotive, our platform combines voice, multimodal understanding, contextual intelligence, agentic architecture, and governed execution to help people communicate and collaborate naturally with vehicles, machines, intelligent systems, and more.
"Hey Cerence, take me to Las Vegas." 🫧 For the 7th time in a row, we’re heading back to Las Vegas for #CES2027 to show how AI is moving into the real world. Join us to experience how we're transforming advanced AI into dependable real-world solutions, enabling natural interaction and dependable action across automotive, dealerships, robotics and manufacturing. Save the date and stay tuned for more details and live updates!
We're excited to partner with Infiniti of Grand Rapids, leading the way as the first dealership to launch our Dealer Assist Agent. Customers can now reach the dealership after hours to ask questions, schedule service appointments, and get support even when the showroom is closed. Dealer Assist Agent works within the systems and processes the team already uses, helping keep customer conversations and dealership operations connected. Craig Ressell shares how the AI agent is helping his team stay responsive beyond business hours, creating a better experience for both customers and employees. Full video → https://lnkd.in/esQv57Eg
Frost & Sullivan named Cerence AI the Growth and Innovation Index Leader for AI-Powered In-Car Assistants in its 2026 Frost Radar™ and recognized us as a Visionary Leader. We're honored to be recognized for our innovation and execution in helping automakers deliver next-generation AI experiences while maintaining control of their brand, customer relationships, and data. A huge thank you to our customers, partners, and teams around the world who made this achievement possible! Press Release → https://lnkd.in/eP3275RR Frost Radar™ → https://lnkd.in/e2kGpfpW
Cerence AI and Geely Advance Human-Machine Interaction Through Robotics Technology Services Partnership
Cerence AI’s Mobile Work Agent Selected as Automotive Cybersecurity Innovation of the Year in 2026 AutoTech Breakthrough Awards
Trusted Outcomes Will Define the Agentic Cockpit
Discover how Cerence AI’s agentic cockpit coordinates specialized agents, vehicle context and governance to deliver safe, trusted in-car outcomes.
Explore our AI agents ecosystem: a portfolio of specialized agents that work together, both inside and beyond the vehicle. Instead of one assistant trying to do everything, Cerence AI connects expert agents that share context, coordinate actions, and deliver seamless experiences across every stage of the journey. To deliver a unified experience, the agents behind it need to be built on a common foundation: - Specialized agents: Each one is an expert in its domain. - Shared context: Agents collaborate to deliver one coherent answer, not disconnected responses. - Agent2Agent protocols: Standardized communication connects agents from different sources. - Guardrails and privacy: Built-in security keeps drivers in control of their data and experience. - Flexible architecture: Cloud, edge or hybrid, so agents run where they work best. One branded, intelligent assistant, backed by a coordinated ecosystem of agents delivering trusted outcomes.
More Than Just Words: How a Multimodal AI Foundation Helps OEMs Build More Context-Aware Vehicle Experiences
Learn how a multimodal AI foundation helps OEMs combine speech, vision, and vehicle data to understand driver intent and deliver context-aware in-car experiences with Cerence xUI.
The AI Transformation Hitting Dealership Row
Discover how AI helps automotive dealerships overcome labor shortages, automate customer interactions, and capture more revenue.
🔔 "Can you remind me next week?" In this real customer conversation, a driver calls after hours to cancel an existing service appointment and asks for a reminder to reschedule the following week. Listen to how our Dealer Assist Agent handles the request, updates the dealership's systems, schedules a reminder, and keeps the service journey moving forward, even when plans change.
📅 Plans change, even after the dealership closes. Listen to a customer conversation where our Dealer Assist Agent helps reschedule an existing service appointment, finds a new available time slot, and updates the booking directly in the dealership's CRM system. The result is a seamless customer experience and greater operational efficiency for dealership teams.
Why the Next Era of Industrial AI Will Be Built on Perception, Interaction, and Trust
Discover why the next era of industrial AI depends on multimodal perception, voice interaction, and trusted edge identity at the point of work.
🔧 A customer calls after hours with a concern about their vehicle and a question: is it safe to keep driving until it can be serviced? Listen to how our Dealer Assist Agent handles this real conversation, provides guidance based on dealership-approved information, and schedules a service appointment in real time.
📞 Listen to a real after-hours customer call resulting in a test drive booking through our Dealer Assist Agent. Within the same conversation, the agent answers questions and completes the appointment directly within the dealership's CRM system, extending dealership availability and sales opportunities beyond operating hours without requiring staff intervention.
Advanced Smart Mobility Deploys Cerence Emergency Vehicle Detection in Autonomous Buses Across Japan
Closing a Critical Safety Gap in Autonomous Driving
Learn how Cerence EVD uses Audio AI to detect emergency vehicles and alert drivers and autonomous systems to approaching sirens, enhancing safety for all road users.
🚨 When an emergency vehicle is approaching, every second matters. Cerence Emergency Vehicle Detection (EVD), already deployed in production vehicles today, gives ADAS and autonomous driving systems an additional sense: the ability to detect and localize more than 1,500 emergency sirens across nearly 50 countries, before the vehicle comes into view. Using existing vehicle microphones and AI trained to distinguish sirens from traffic, road noise, music, and other sounds, EVD can identify approaching emergency vehicles from more than 300 meters away with interior microphones and beyond 800 meters when paired with exterior microphones. All of this adds up to more time to react, increased situational awareness, and safer roads for drivers, first responders, and everyone around them.
Cerence AI Reports Third Quarter Results: Revenue Up 12% YoY, Connected Services Revenue Up 20% YoY; Operating Cash Flow of $20M Supports First-Ever Share Repurchase Program
Zero Trust for Automotive Agentic AI in the Age of Double Agents and Weaponized AI
Learn how Zero Trust Architecture protects enterprise AI from double agents and weaponized AI threats in autmotive agentic voice AI.
When customers reach out to your dealership, you want every call answered, every detail captured, and every request handled, even after hours, so no revenue is lost and customers receive the responsive service they expect. 📲 That's exactly what our Dealer Assist Agent (DAA) delivers, turning conversations into action. Watch DAA guide a customer through a complete service booking: • Identifying the vehicle by VIN or customer profile • Finding the next available appointment slot in real time • Capturing pickup or drop-off preference • Noting additional service requests • Sending an instant appointment confirmation From the first call, customers benefit from a seamless journey. Learn more → https://lnkd.in/d25ZXggy
Every missed call, delayed follow-up, or unanswered inquiry is a potential lost opportunity for a dealership. Our Dealer Assist Agent (DAA) enables dealerships to engage, qualify, and act on every customer interaction through a single conversational experience. This means: • 24/7 lead capture across sales and service • Automated, real-time test drive and service appointment booking • Intelligent customer support with seamless staff handoff when needed • Integration with existing CRM and DMS workflows By helping ensure every inquiry receives an instant response, DAA supports a more consistent customer experience across the dealership journey and drives stronger revenue outcomes. Learn more → https://lnkd.in/d25ZXggy
In-Car AI Done Right
Explore how Cerence AI and Microsoft use Zero Trust and layered AI security to protect in-car assistants – enabling safer, personalized, enterprise-ready driving experiences.
Our technology has been developed and deployed at automotive scale, where AI must perform across languages, in noise, with variable connectivity, constrained hardware and safety at stake. That proven foundation gives customers the confidence to build and deploy in complex physical environments.
We combine voice, multimodal understanding and contextual intelligence to enable fluid, human-like interactions across languages, users and environments. The result is technology that understands people naturally and adapts to the world around them.
Our flexible hybrid architecture delivers dependable performance with or without connectivity, across a wide range of hardware. Customers can balance edge and cloud capabilities while maintaining control of their data, experience and brand.
Cerence AI goes beyond understanding what people say. By combining context, agents, orchestration and governed execution, our platform helps intelligent systems respond appropriately and take trusted action while remaining aligned with customer requirements.
