Cerence AI for Robotics

Giving Robots a Voice Built for the Environments They Work In

We build the voice and agentic interaction layer for robotics, delivering production-grade conversational and multimodal AI that lets robots understand, respond, and collaborate with people – even in noisy, dynamic, safety-critical environments.

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A humanoid robot with a smooth, light purple exterior stands in a thoughtful pose, with one hand resting under its chin. The robot's face is expressionless and streamlined, with visible mechanical joints at the neck and shoulders. The background features a network of glowing lines and nodes, suggesting a digital or technological environment.

Tackling the Key Challenges of Robotics Interfaces

Noisy Real-World Environments

Factory floors, hospitals, restaurants, and public spaces challenge traditional voice systems.

Latency Breaks Trust

Robots must operate reliably, even when network connectivity is limited.

Privacy Requirements

Many robotics deployments require sensitive interactions and local processing.

Global Complexity

Robots operate across different languages, regions, and regulatory environments.

Reliability at Scale

Robots must perform consistently across many units, locations, and over time.

Human Collaboration

Robots must interact naturally with workers, customers, and operators to become productive teammates.

Cerence AI, the Voice and Interaction Layer for Robotics

Speech Understanding

Noise-robust speech recognition, and signal enhancement designed for dynamic environments.

Agentic Conversation

Multi-turn interactions that understand context, retain memory, and take action to complete tasks.

Multilingual, Human-Like Voice

Natural, expressive text-to-speech (TTS) across multiple languages worldwide.

Edge Intelligence

Low-latency interactions with offline capabilities.

Multimodal Experiences

Voice, visual, sensor-based, and contextual interactions working together.

Personalized Interaction

Optional speaker recognition, custom voice personas, and user-aware experiences.

Built for the Human-Robot Interactions That Matter Most

A humanoid robot stands behind a modern reception desk, facing a large computer monitor. The desk has a light wood top and dark vertical paneling. Decorative branches and a vase with dried grass are placed on the counter. The wall behind the desk is light gray with geometric paneling, and a sign with the word 'welcome' is mounted on the left side.

Customer Welcome & Reception

Streamline Customer Interactions

Lets robots greet visitors naturally, answer their questions, and represent your brand with a consistent voice and personality.

Example Applications | Dealership Reception, Hotel Concierge, Exhibition Booth Guide

Humanoid robots with smooth, metallic surfaces sit at a row of desks, each using a laptop. The robots have articulated fingers and featureless faces, with a streamlined, futuristic design. The background is plain and bright, emphasizing the robots and their workstations.

Information & Knowledge Assistance

Turn Enterprise Knowledge Into Natural Answers

Equip robots to answer questions, explain products or procedures, and deliver tailored help powered by your enterprise knowledge.

Example Applications | Automotive Showroom, Museum Guide, Information Desk

Orange humanoid robots stand in rows along a conveyor system inside a large industrial facility. Each robot holds a rectangular box and faces forward. The background shows shelves, bins, and additional robots, suggesting an automated assembly or packaging environment. The lighting is bright and even, highlighting the organized, repetitive layout of the workspace.

Task Collaboration

Enable Natural Human-Machine Collaboration

Power hands-free voice interaction in noisy environments, so people and robots communicate naturally without breaking the workflow.

Example Applications | Factory Task Assistance, Warehouse Operations, Parts Delivery

A person in a ribbed sweater sits in a chair, holding a rolled bandage. A robotic arm extends from the right, reaching toward the bandage. The background shows a radiator and part of a wall.

Care & Companion

Offer Support That Feels Personal

Enable robots to support people with natural conversation, personalized reminders, and daily assistance built on trust and privacy.

Example Applications | Elderly Care, Home Assistance, Assisted Living

Brand Experience & Engagement

Create Moments People Remember

Help robots deliver memorable experiences through conversational AI, multilingual interaction, and expressive voice personas.

Example Applications | Trade Shows, Brand Experience Centers, Product Launch Events

Trusted to Perform in the Real World

Why Choose Cerence AI?

Real-World
Reliability

Proven across 525M+ cars shipped globally, delivering performance in demanding, safety-critical environments.

Edge-First
Architecture

Runs locally by default for low-latency interaction with no dependency on cloud connectivity.

Built for
Embedded

Runs within the power, compute, and thermal limits of real robotic hardware.

Data
Ownership

Keeps all your data and brand voice under your end-to-end control.

Global
Deployment

Supports multiple languages with cultural and regulatory tuning.

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Frequently Asked Questions

Does Cerence AI build robots?

We build the part that makes robots worth talking to – its voice, its understanding, its ability to hold a conversation. We don't build the body; we give it the ability to listen, understand, and respond in the real world. Movement, perception, and autonomy come from your platform and partners. The interaction layer comes from us.
Which robots is this suitable for?

Any robot that shares space and interacts with people – service and delivery, manufacturing and warehouse, healthcare and elderly-care, humanoids, consumer and home robots.
What does Cerence AI provide for robotics?

The complete natural-language interaction layer – powered by integrated language models – including speech recognition, natural language understanding, dialogue management, text-to-speech, wake-word detection, speaker recognition, and multimodal interaction.
Can Cerence AI's voice AI run without cloud connectivity?

Yes – by design. It runs on device, in the cloud or hybrid, so your robots respond with low latency, work offline, and keep private audio local when needed.
How is Cerence AI different from a general-purpose LLM or generic voice API?

A slick demo is easy. Shipping it into the real world is not. Our interaction technology is production-grade and proven across hundreds of millions of shipped units in demanding, noisy, safety-critical automotive environments. It's purpose-built for the constraints general-purpose AI wasn't designed for: on-device operation, embedded hardware limits, data privacy, and global language coverage.
How many languages does Cerence AI support?

Cerence AI technology covers multiple languages and locales, each with cultural and regulatory tuning, so your robots’ interaction layer ships globally without needing to be rebuilt for each market.
Can we use our own large language model?

Yes. The interaction layer is LLM-ready and model-agnostic. Use your own models or ours to enable open, agentic conversation, and keep full control of reliability, latency, and privacy.
Who owns the data?

You do. Cerence AI is built around privacy and OEM data ownership. We handle data in strict compliance with local regulations – including GDPR, the EU AI Act, and other applicable frameworks – as well as our OEM customers' privacy commitments.
How does Cerence AI integrate into robotics platforms?

Through flexible SDKs and APIs designed to fit common robotics frameworks. Use the full stack or only the pieces you need, alongside your existing perception, navigation, and cloud partners.